Your Privacy Matters to Us
We built basic4d around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of the platform...
How We Protect Your Information
basic4d operates under the laws and regulations that apply in supported regions across Indonesia. We collect only the information needed to verify your identity, process your payments through DANA, OVO, GoPay and QRIS, and keep your account secure. Your personal data is encrypted during transmission and storage. We never sell your information to third parties. Payment details are handled by certified processors
that meet international security standards. You have the right to request, update or delete your data at any time through your account settings or by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here
Email Support
Send privacy concerns or data requests to our dedicated team. We respond within 48 hours and walk you through every step of your request.
Live Chat
Chat with our support agents directly from your account dashboard. They can explain our policy in detail and help you manage your privacy settings.
Account Settings
Review and update your personal information, communication preferences and data sharing choices anytime from your profile page.
Why Your Data Is Safe With Us
Encryption Standard
All data travels over SSL/TLS encryption. Your account credentials, payment details and personal information are protected from interception.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they become risks.
Payment Compliance
DANA, OVO, GoPay and QRIS transactions follow PCI-DSS standards. We never store full card numbers or sensitive payment credentials.
Limited Access
Only authorized staff can view your data, and only when needed to support your account or process your requests.
Data Retention
We keep your information only as long as needed to serve you and comply with local regulations. You can request deletion anytime.
Incident Response
If a breach occurs, we notify affected users within 24 hours and provide clear steps to protect your account.
Consistency Across Our Platform
| Same Policy Everywhere | Whether you're on desktop, mobile or tablet, your privacy protections remain identical. We don't change our standards by device. |
|---|---|
| Unified Account Data | Your account information syncs securely across all platforms. Log in from your phone or laptop — your privacy settings follow you. |
| Consistent Payment Handling | DANA, OVO, GoPay and QRIS deposits are processed with the same security protocols regardless of where you initiate the transaction. |
| Single Privacy Center | Manage all your privacy preferences from one dashboard. No scattered settings, no hidden controls — everything is in one place. |
| Transparent Updates | When we update this policy, we notify you by email and in-app. You'll always know what changed and why. |
| No Hidden Tracking | We use analytics to improve your experience, but we don't track you across other websites or sell your browsing data. |
| Third-Party Clarity | Any third-party services we use (payment processors, hosting providers) are listed here with their own privacy commitments. |